Privacy Policy
Last Updated: January 2025
Introduction
Welcome to Reboka. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our appointment booking platform.
Information We Collect
We collect several types of information to provide and improve our services:
Personal Information
- Name, email address, and phone number
- Business name and address (for business accounts)
- Profile photos and business images
- Payment information (processed securely through our payment providers)
Appointment & Booking Data
- Appointment schedules and history
- Service preferences and notes
- Client-staff relationships
- Booking confirmations and cancellations
Technical Information
- IP address and browser type
- Device information and operating system
- Cookies and usage data
- Log files and analytics data
How We Use Your Information
- To provide and maintain our appointment booking services
- To process payments and prevent fraud
- To send booking confirmations and reminders
- To provide customer support
- To improve our platform and develop new features
- To comply with legal obligations
- To send marketing communications (with your consent)
Data Security
We implement industry-standard security measures to protect your data, including encryption, secure servers, and regular security audits. Payment information is processed through PCI-DSS compliant payment providers (Stripe and PayPal) and is never stored on our servers.
Third-Party Services
We work with trusted third-party services to provide our platform:
Payment Processors
Stripe and PayPal for secure payment processing
Google Calendar
For calendar synchronization (with your permission)
Analytics Services
To understand how our platform is used and improve user experience
Email Services
For sending booking confirmations and notifications
SMS Services
For appointment reminders (if enabled)
Cookies and Tracking
We use cookies and similar tracking technologies to enhance your experience. You can control cookie preferences through your browser settings. Essential cookies are necessary for the platform to function properly.
Your Rights
Under data protection laws, including GDPR, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Object to data processing
- Request data portability
- Withdraw consent at any time
To exercise these rights, please contact us at privacy@reboka.com
Data Retention
We retain your personal data only as long as necessary to provide our services and comply with legal obligations. When you delete your account, we will delete or anonymize your personal data, except where we are required by law to retain it.
International Data Transfers
Your data may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards.
Children's Privacy
Our platform is not intended for children under 16 years of age. We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us immediately.
Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the 'Last Updated' date.
Contact Us
If you have questions about this privacy policy or our data practices, please contact us:
Email: privacy@reboka.com
Address: Reboka Inc., [Business Address]
privacy.sections.contact.phone