Terms of Service
Last Updated: January 2025
Agreement to Terms
By accessing or using Reboka, you agree to be bound by these Terms of Service. If you disagree with any part of these terms, you may not access the service.
Definitions
Service
Refers to the Reboka appointment booking platform, including all features, applications, and related services
User
Any individual or entity accessing or using our Service
Business Account
An account created by service providers to manage appointments, staff, and services
Client
Individuals who book appointments through the platform
Content
All information, data, text, images, and other materials available through the Service
Service Description
Reboka provides an online appointment booking platform that enables businesses to manage schedules, accept bookings, process payments, and manage client relationships. We provide the technology platform; service delivery is the responsibility of individual businesses.
User Accounts
Account Registration
- You must provide accurate and complete information when creating an account
- You are responsible for maintaining the security of your account credentials
- You must notify us immediately of any unauthorized access
- You must be at least 16 years old to create an account
- One person or business may not maintain more than one account without permission
Business Account Responsibilities
- Provide accurate business information and service descriptions
- Maintain proper licensing and certifications for services offered
- Honor all confirmed appointments or provide adequate notice of cancellation
- Comply with all applicable laws and regulations
- Maintain professional conduct with clients
Account Termination
We reserve the right to suspend or terminate accounts that violate these terms, engage in fraudulent activity, or for any reason at our discretion. You may close your account at any time through account settings.
Payments and Fees
Subscription Fees
- Business accounts may be subject to monthly or annual subscription fees
- Fees are charged in advance and are non-refundable
- We may change pricing with 30 days' notice
- Failed payments may result in account suspension
Payment Processing
- Payments are processed through third-party providers (Stripe, PayPal)
- Transaction fees may apply to payment processing
- Businesses are responsible for applicable taxes
- Refund policies are determined by individual businesses
- We are not responsible for disputes between businesses and clients
Commission Structure
We may charge a commission on transactions processed through the platform. Commission rates will be clearly disclosed and agreed upon before account activation.
Appointments and Bookings
Booking Confirmations
All appointments are subject to business availability and confirmation. Businesses reserve the right to decline bookings at their discretion.
Cancellations and No-Shows
- Cancellation policies are set by individual businesses
- Clients should review cancellation policies before booking
- Businesses may charge cancellation fees or require deposits
- Repeated no-shows may result in booking restrictions
Appointment Modifications
Appointment changes are subject to availability and business policies. Both clients and businesses can request modifications through the platform.
Acceptable Use
Prohibited Activities
- Violating laws or regulations
- Impersonating others or providing false information
- Harassing, threatening, or abusing other users
- Transmitting viruses or malicious code
- Attempting to gain unauthorized access to systems
- Scraping or automated data collection
- Using the service for any illegal or unauthorized purpose
- Interfering with platform operations or other users' access
Intellectual Property
Platform Ownership
Reboka and its licensors own all rights to the platform, including software, design, trademarks, and content. You may not copy, modify, or distribute our intellectual property without permission.
User-Generated Content
You retain ownership of content you upload (photos, descriptions, etc.). By uploading content, you grant us a license to use, display, and distribute it as necessary to provide the service. You represent that you have the right to upload all content you provide.
Privacy and Data Protection
Your use of the Service is also governed by our Privacy Policy. We collect, use, and protect your data as described in our Privacy Policy, which is incorporated into these Terms by reference. Privacy Policy
Limitation of Liability
Service Disclaimer
The service is provided 'as is' without warranties of any kind, either express or implied. We do not guarantee that the service will be uninterrupted, error-free, or secure.
Liability Limitations
- •We are not liable for service delivery by businesses using our platform
- •We are not responsible for disputes between users
- •Our liability is limited to the amount you paid us in the past 12 months
- •We are not liable for indirect, incidental, or consequential damages
- •Some jurisdictions do not allow liability limitations, so these may not apply to you
Indemnification
You agree to indemnify and hold Reboka harmless from any claims, damages, or expenses arising from your use of the service, violation of these terms, or infringement of any rights of others.
Dispute Resolution
Governing Law
These Terms are governed by the laws of [Jurisdiction], without regard to conflict of law principles.
Arbitration
Any disputes arising from these Terms or use of the Service will be resolved through binding arbitration, except where prohibited by law. You waive the right to participate in class action lawsuits.
Changes to Terms
We reserve the right to modify these Terms at any time. We will notify users of material changes via email or platform notification. Continued use of the service after changes constitutes acceptance of the new terms.
General Provisions
Severability
If any provision is found invalid, the remaining provisions remain in effect
Entire Agreement
These Terms constitute the entire agreement between you and Reboka
No Waiver
Failure to enforce any right does not waive that right
Assignment
You may not assign these Terms; we may assign them without restriction
Contact Information
For questions about these Terms of Service, please contact us:
Email: legal@reboka.com
Address: Reboka Inc., [Business Address]
terms.sections.contact.phone